"Very considerate and compassionate and dealt with the situation as quickly as possible so that I could return home to England."
"Our family thought R. Scott McFarlane was excellent!"
"I wouldn't have wanted to deal with anybody else in regards to my father's death. Scott was very compassionate and I knew he had my best interests in mind. Thank you from the bottom of my heart."
"I was very happy with the society's kindness & helpfulness provided on the phone when I signed my very ill brother up. They provided the details for the funeral provider, Amherst. When my brother was transferred from the hospital to hospice, I was well prepared to provide them with the arrangements and Amherst's contact info. Scott McFarlane was wonderful and he provides an excellent service."
“Allowed me to prepay and I was able to take care of all cremation needs while I was out of the country (UK). Excellent service and able to communicate directly over laptop with office and owner.”
"Scott explained many of the direct and indirect actions and helped us move forward through the grieving and process of making final arrangements."
"Dealt with Scott McFarlane (owner) and Christian (manager) and they were both excellent."
"I'd like to thank you very much for your compassion, understanding & kindness for all my needs. You did a very beautiful job on my husband's special memorial cards. You did everything I asked for and more. They were perfect. You totally captured him. Thanks to Christian for all his great artwork and to the rest of the staff for all their hard work."
"We felt as though we had made new friends during this process. We are so glad we chose cremation. We are so glad you were there for us. Keep up the great work and God Bless."
"We much appreciated your kind consideration and the professional manner in which this stressful even was handled to ease our loss."
"During a difficult time, Scott and his team made my dad's last wishes a peaceful and respectful closing."
"It was much more comfortable having the provider come to our home to explain the details and make arrangements. Mr. McFarlane was very genuine and caring. He followed through on every detail that he had arranged with us and delivered our mother's ashes with all paperwork in a prompt time. He was also able to supply us with an urn that matched Dad's and gave us credit for the urn that was part of the original plan. Much appreciated!"